On-siteEl Hamra, LebanonCreated 14 Jul 2026
Location: Clemenceau, Beirut, Lebanon (On\-site)
Working Hours: Monday to Friday \| 9:00 AM to 5:00 PM
Apply: recruitment@broadnet.me About Broadnet Technologies
Established in 2003, Broadnet Technologies is a leading provider of CPaaS and telecommunications solutions, delivering Bulk SMS, A2P SMS, HLR, SMSC Gateway, SMS Firewall, AI Chatbots, Omnichannel, and enterprise messaging platforms worldwide. Job Summary We are looking for an experienced Technical Lead \- SMSC Support \& Backend Development to support and enhance our telecom and messaging platforms. This hybrid role combines technical support, platform operations, backend development, solution design, and system integration. The ideal candidate will have extensive experience in enterprise software development together with exposure to telecommunications, SMS, or VoIP environments.
**Key Responsibilities**
**Platform Support**
* Support and troubleshoot SMSC, SMS Gateway, SMS Firewall, HLR, VoIP, and enterprise messaging platforms.
* Investigate production incidents and perform root cause analysis.
* Monitor platform availability, performance, routing, and service health.
* Collaborate with telecom operators, carriers, vendors, and internal teams to resolve technical issues.
* Support customer implementations, migrations, and production deployments.
**Software Development**
* Design, develop, and maintain backend services using Java, Spring Boot, and Microservices.
* Develop and optimize REST APIs and enterprise integrations.
* Improve platform performance, scalability, reliability, and security.
* Perform database optimization and SQL tuning.
* Participate in architecture reviews and technical solution design.
* Implement CI/CD best practices and deployment automation.
**Technical Leadership**
* Mentor developers and support engineers.
* Coordinate with Product, QA, Operations, and Infrastructure teams.
* Participate in technical pre\-sales, solution demonstrations, RFP/RFI responses, and customer technical discussions.
* Recommend architectural improvements and new technologies.
**Required Experience**
* 8 to 10\+ years in Software Engineering, Technical Support, or Telecommunications.
* Experience supporting enterprise or telecom platforms.
* Strong backend development experience.
* Previous experience in CPaaS, SMS, VoIP, Telecom, or Enterprise Communication solutions is highly preferred.
**Technical Skills**
* Java
* Spring Boot
* Hibernate
* Microservices
* REST APIs
* SOAP
* MySQL
* Oracle
* SQL Server
* Azure
* Linux
* Git
* CI/CD
* JWT Authentication
* RBAC
* Encryption
* Performance Tuning
* Distributed Systems
**Telecom Knowledge (Preferred)**
* SMSC
* Bulk SMS
* A2P SMS
* SMS Gateway
* SMS Firewall
* HLR
* SS7
* SMPP
* VoIP
* SIP
* SoftSwitch
* SBC
* NGN
* Carrier Connectivity
* Routing \& Troubleshooting
**Core Competencies**
* Backend Development
* Telecom Platform Support
* System Integration
* Technical Troubleshooting
* Solution Architecture
* Performance Optimization
* Technical Leadership
* Problem Solving
* Cross\-functional Collaboration
**Education**
Bachelor's degree in Computer Science, Telecommunications, Software Engineering, Information Technology, or a related field.
**Interested candidates are invited to send their CV to:**
**recruitment@broadnet.me**
.